Should I Get a Professional to Diagnose My Leaking Washing Machine?

Should I Get a Professional to Diagnose My Leaking Washing Machine?

Written for PRS Parts Inc.

A leaking washing machine can quickly turn laundry day into a frustrating mess. Whether you spot a small puddle or a full-blown flood under your washer, it’s a clear sign something’s not working as it should. But before grabbing your toolbox—or your wallet—it’s worth asking: should you attempt to fix it yourself or call a professional?

At PRS Parts Inc., we understand how important your appliances are. We're here to help you decide when it's time to DIY, and when expert guidance can save you time, money, and even bigger problems down the line.

Common Reasons Your Washing Machine Is Leaking

Washing machine leaks can stem from several sources—some simple, others more serious. Below are a few of the most common culprits:

  • Cracked or brittle hoses: Over time, the fill and drain hoses can degrade, split, or loosen, causing water to leak during cycles.

  • Damaged door boot/gasket (on front-loaders): A torn or moldy rubber seal around the door often leads to leaks near the front.

  • Faulty or clogged pump: The drain pump may have a crack or a clog preventing it from expelling water properly.

  • Worn internal seals: Internal gaskets, valves, or connections may be leaking water inside the washer’s base.

  • Loose hose clamps or fittings: These can shake loose over time, especially during spin cycles.

  • Detergent overuse: Using too much or the wrong type of detergent can cause oversudsing, which leads to leaks.

  • Unbalanced or overloaded loads: These can force water out of the drum during wash or spin cycles.

When DIY Makes Sense

If you're handy and comfortable with basic repairs, you might consider checking:

  • The back of the washer for any loose or damaged hoses.

  • The front gasket for visible tears or mold buildup.

  • Underneath the machine for water trails or wet parts.

  • The detergent drawer for soap residue or blockages.

You can also gently tilt the washer (with help) to inspect the pump or look for pooling inside the base.

Many minor issues—like replacing a hose or a door gasket—can be resolved with the right OEM part, which PRS Parts Inc. proudly supplies.

When to Call a Pro

Not every leak is a simple fix. Some repairs require disassembly, electrical knowledge, or a deep understanding of your washer’s internal components. You should consider calling a professional if:

  • You’ve inspected the obvious sources and still can’t find the problem.

  • Water is pooling underneath the washer without a visible source.

  • Your machine is displaying unfamiliar error codes or won't complete a cycle.

  • You suspect the pump or control board is failing.

PRS Parts Inc. Offers Expert Help—Even Over the Phone

Here’s what makes PRS Parts Inc. unique:
Our certified technicians are available to help you diagnose appliance issues over the phone. We’ll walk you through what to check, explain what could be causing the leak, and help identify which part you actually need—before you spend money on unnecessary replacements.

And if you do need a part? We carry OEM (Original Equipment Manufacturer) parts right here in Hawaii—no weeks-long shipping delays from the mainland.

Final Thoughts

When it comes to a leaking washing machine, small symptoms can point to big problems—or to something as simple as a loose hose clamp. The key is diagnosing the issue correctly, and that’s where we come in.

📍 Visit PRS Parts Inc. at 540 Lagoon Dr. or
📞 Call us today to speak with a tech who can guide you through it step-by-step.

Service with the Spirit of Aloha. 

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